Summary:Customer Service Clerk – This role is responsible for managing day to day execution of data entry and Customer Service support for strategic Aerospace accounts to ensure on-time execution, delivery, and overall performance of new and existing awards. This role works closely with Sales, Program Management, and Operations to support the Program/Account Management Process. Reporting Structure Direct Line – Director of Inside Sales & Program ManagementDotted Line – Inside Sales Lead Main Duties and ResponsibilitiesEnsure premier service and full customer satisfaction through internal administrative supportBuild and maintain strong relationships with Sales Team and internal focalsPurchase Order / Change Order EntryCustomer shipment setup including "will call" and freight forwarding, and Advanced Shipment Notification creationGeneral administrative tasks as needed Additional Comments: The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Requirements:Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3) the International Traffic in Arms Regulations (ITAR)High energy, self-motivated team player with a willingness to learnMust have strong interpersonal skills working with internal teamsHands-on approach with attention to detail. Leads by example1+ years experience with order entry software systemsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimalsMust have excellent written and verbal communication skills in EnglishEfficient phone and video conferencing skills and the ability to interact professionally with othersMust be able, capable and willing to troubleshoot and problem solve to improve customer serviceAbility to work in a high-concentration and fast-paced manufacturing environmentExperience with ERP or MRP systems a plus  AUD VALENCIA 91355